UK insurance & warranty repair partner
Device repair for insurers and warranty providers
Same-day claim validation, free nationwide collection, and a 365-day warranty - for Apple, Samsung, tablets and IT.
- 2011Founded
- 365-dayRepair warranty
- UKSuffolk facility
- Same-dayclaim validation
Trusted by tier-1 UK insurers, MGAs and warranty providers
about
Learn more about MMI Services and our commitment to excellence
When tech fails, you need a partner who gets it right - first time.
Founded in 2011, MMI Services has grown from retail roots into a trusted specialist repair provider for the insurance and extended warranty market.
With expertise across mobile phones, tablets, smartwatches, computers, and even drones and consoles, we handle everything from the everyday to the extraordinary.
Our clients include some of the UK's most recognised insurance companies, claims handlers, and warranty providers - and they trust us to deliver.
Why? Because we combine repair expertise with seamless claim management, cutting-edge systems, and a commitment to reducing costs without compromising quality.
MMI's industry-leading API system gives clients direct integrations for claim submission and live updates. Each end-customer receives a personalised portal with real-time progress tracking - reducing admin, touchpoints, and turnaround times.
From our state-of-the-art facility in Suffolk, our in-house engineers work to the highest standards using only parts and processes recognised by Apple's current configuration checks - so customers never see those dreaded 'unknown part' errors.
Every device undergoes rigorous pre- and post-repair testing with software that checks over 30 individual features, while high-resolution before-and-after photos are logged and stored securely.
Whether it's leveraging our hybrid repair model - blending Apple Authorised Service Providers with our own expert team - or tailoring bespoke repair packages for complex claims, our focus remains the same: maximum repair yield, minimum claim cost.
With free nationwide collection and delivery, cutting-edge tools, and daily service performance tracking, MMI Services is a modern repair partner built around precision, performance and client satisfaction.
Want to find out more? Drop us a message at claims@mmi.services and see how we can support your claims process with confidence.
services
Expert repair solutions for all your devices
clients & customers
Trusted by leading insurance companies and businesses across the UK
Client benefits…
MMI Services partners with insurers and service providers to deliver fast, reliable, and high-quality repair solutions. Our efficient processes help lower claim costs while enabling same-day validations or replacements - keeping individuals and businesses connected with minimal disruption.
We ensure transparency throughout the repair journey by providing regular progress updates, and our robust security standards safeguard all equipment and sensitive data-giving our partners complete peace of mind.
- Custom repair solutions designed around your specific needs
- 99% of devices validated and assessed on the day they arrive
- Intelligent repair workflows that detect and flag potential fraud
- Real-time tracking through our client-based portal system
- API-based system that easily plugs into your management system
You're in safe hands…
At MMI Services, we make tech repairs simple, secure, and stress-free. With fast turnaround times and expert handling, our service helps reduce delays in your insurance claim-keeping you connected and confident throughout the process.
With over a decade of specialist repair experience and thousands of devices processed annually, you can trust us to treat your tech with the care it deserves. Every step is designed for your peace of mind, from secure collections to real-time updates.
- Industry-leading security for both your data and your device
- All staff vetted and trained to the highest compliance standards
- Secure doorstep collection with protective, purpose-designed packaging
- Full tracking throughout the entire journey
- Live updates provided via your portal for the complete claim journey
questions
What insurers and warranty providers most often ask before they integrate with us
contact
We support insurers, brokers, warranty providers, and claims handlers with fast, reliable repair solutions. No matter the scale, we tailor our service to fit your needs. Get in touch today.